Abstract
This study proposes to integrate a VoIP solution with IPv6 as an alternative communication system that relies on the existing IPv4 data network of Camtel Bamenda. The first part of this study reports the results of the evaluation of how much such a solution can enhance workers’ productivity. The second part describes practically a simulation environment where various configurations of network entities are done following a Dual-Stack transition approach. The data collection method used is open-ended and semi-structured interviews. Also, documentation and records were used to gather information related to the topological update of the existing IP data network. The findings indicated that VoIP can be an effective communication solution for Camtel North-West and its implementation with IPv6 will be preferable. However, for this to be efficient there must be a provision of sufficient bandwidth and usage of types of equipment and transmission mediums that minimizes processing and propagation delays.