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Technology may be part of the problem, but they are certainly part of the solution for youth mental health: A review of our experiences using a Digital Navigator as part of young people's care team.

16 August 2024, Version 1
This content is an early or alternative research output and has not been peer-reviewed by Cambridge University Press at the time of posting.
This item is a response to a research question in Depression
Q. Are new digital technologies and social media causing the spike in anxiety and depression in young people?

Abstract

Measurement-based, clinically-approved digital technologies represent the next frontier in enhancing the service and delivery of youth mental health care. Young people, who are exposed to new and innovative digital technologies in their daily lives at never-before-seen levels, are enthusiastic to use a digital tool as part of their care. However, young people are often provided scant information on how to use the technology optimally and efficiently in their care. With the creation of a new role known as a Digital Navigator, these challenges can be overcome. By using their lived experience, the Digital Navigator is able to explain the purpose of the digital technology and personalise the way it is used by the young person to meet their specific goals. This has been very well received by young people, who have engaged regularly with the technology when the Digital Navigator is included as part of their care team. However, reticence to using technology in care comes primarily from clinicians and services, which often dampens the engagement levels of young people. When clinicians include the Digital Navigator as an active member of the care team, a successful partnership is formed between all three members to help achieve the young person’s goals.

Keywords

youth mental health
digital mental health technology
Digital Navigators
Lived experience
measurement-based care

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