INTELLIGENT AUTOMATION FOR FDI FACILITATION: Optimizing Tariff Exemption Processes with OCR And Large Language Models

13 June 2025, Version 1
This content is an early or alternative research output and has not been peer-reviewed by Cambridge University Press at the time of posting.

Abstract

Tariff exemptions are fundamental to attracting Foreign Direct Investment (FDI) into the manufacturing sector, though the associated administrative processes present areas for optimization for both investing entities and the national tax authority. This paper proposes a conceptual framework to empower tax administration by leveraging a synergistic integration of Optical Character Recognition (OCR) and Large Language Model (LLM) technologies. The proposed system is designed to first utilize OCR for intelligent digitization, precisely extracting data from diverse application documents and key regulatory texts such as tariff orders. Subsequently, the LLM would enhance the capabilities of administrative officers by automating the critical and time-intensive task of verifying submitted HS Tariff Codes for machinery, equipment, and raw materials against official exemption lists. By enhancing the speed and precision of these initial assessments, this AI-driven approach systematically reduces potential for non-alignment and non-optimized exemption utilization, thereby streamlining the investment journey for FDI companies. For the national administration, the benefits include a significant boost in operational capacity, reduced administrative load, and a strengthened control environment, ultimately improving the ease of doing business and solidifying the nation's appeal as a premier destination for high-value manufacturing FDI.

Keywords

Large Language Models (LLM)
Optical Character Recognition (OCR)
Artificial Intelligence (AI)
Intelligent Automation
Intelligent Document Processing (IDP)
Regulatory Technology (RegTech)
Gemini-Powered Verification Assistant (GPVA)
Foreign Direct Investment (FDI)
Tariff Exemption
Tax Administration
HS Code (Harmonized System Code)
Tariff Classification
Conceptual Framework
AI as a "Co-pilot"
Human-in-the-Loop (HITL)
General Interpretative Rules (GIR)
Compliance
Explainable AI (XAI)
Malaysia
Ease of Doing Business (EoDB)
Manufacturing Sector
Public Sector Modernization
Malaysian Investment Development Authority (MIDA)
Royal Malaysian Customs Department (RMCD)

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