Abstract
Federal regulation 49 CFR Part 830 requires operators of aircraft involved in qualifying accidents to report to the National Transportation Safety Board. These filings are mandatory, public, and permanent — they cannot be removed, edited, or reputation-managed. Yet consumers booking commercial air tours, balloon rides, and skydiving flights have no practical means of consulting this record before purchase. Using data from the zReports Consumer Records Database™, which matches 4,278 adventure aviation operators against 1,932 NTSB accident records, this paper analyzes the structural gap between mandatory government disclosure and voluntary consumer review platforms in the commercial aviation tourism sector. We find that the mandatory disclosure regime produces a remarkably complete safety record, but that this record reaches consumers almost exclusively through post-accident media coverage rather than pre-purchase information channels.
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zReports Research Institute — full research
Description
Interactive research portal with datasets, methodology, and facility-level findings across 166,000+ US facilities in eleven regulated industries
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New Mexico Balloon Operators — Federal Accident Records Dataset
Description
Primary dataset: 59 NM balloon operators matched against NTSB permanent federal accident records (49 CFR Part 830 filings). CC-BY-4.0, archived on Zenodo.
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